Terms of service
Last updated
These terms govern your use of ghsconsulting.io and, where no separate signed agreement applies, the services GHS Consulting provides. Where a signed engagement letter or statement of work exists, that document takes precedence over these terms to the extent the two conflict.
1. Use of this website
The content on this site is provided for general information about our services. You may read, print and share it for your own business purposes. You may not copy it for resale, misrepresent its origin, attempt to interfere with the site, or use automated means to extract its contents at scale.
2. The audit
The revenue audit is offered free of charge and creates no obligation on either side. Any figures we give during or after it are estimates based on what you tell us and on general patterns in comparable businesses. They are not a forecast, a valuation or a promise of a result, and they should not be treated as the sole basis for a business decision.
3. Engagements, scope and fees
Paid work begins only when a written scope and fee are agreed. Fees, payment terms, milestones and the duration of any ongoing care are set out in that document. Work outside the agreed scope is quoted separately before it starts. Invoices are payable on the terms stated; we may pause work on overdue accounts after giving notice.
4. What we need from you
Delivery depends on timely access and decisions on your side, including access to the tools and accounts the build touches, a named point of contact, and accurate information about how your business operates. You are responsible for the third party subscriptions the system runs on and for their fees. Timelines adjust where access or approvals are delayed.
5. Third party platforms
Our systems are built on platforms operated by other companies. Their availability, pricing, policies and feature sets are outside our control, and changes they make may require rework. We will tell you when that happens and what it involves. We are not liable for losses caused by a third party platform’s failure, suspension or change of terms.
6. Communications compliance
Systems we build may send messages to your customers on your behalf. You remain the sender of those messages and are responsible for holding a lawful basis to contact your customers, for the accuracy of your lists, and for honouring opt-outs. We will build to the consent and opt-out requirements that apply to you as you describe them, and we will advise where a configuration looks non-compliant, but we do not provide legal advice on marketing or communications law.
7. Ownership
Your data, your accounts and the configurations built inside systems you own remain yours. Our own methods, templates, internal tooling and know-how remain ours, and we may reuse them for other clients. Once fees for a phase are paid in full, you receive a perpetual licence to keep using the deliverables from that phase in your business.
8. Confidentiality
Each side will keep the other’s non-public information confidential and use it only for the engagement. We will not name you as a client or publish any figure from your business without your written permission.
9. No guarantee of results
We provide business systems and process automation services. We do not provide legal, medical, financial, tax or regulatory advice, and we do not guarantee specific revenue outcomes. Results depend on each business’s market, offer, pricing, capacity and execution, most of which sit outside the system we build.
10. Liability
To the extent permitted by law, neither side is liable for indirect or consequential losses, including lost profits, lost revenue or lost data, and our total liability arising from an engagement is limited to the fees you paid us for it in the twelve months before the claim. Nothing in these terms limits liability that cannot lawfully be limited.
11. Suspension and termination
Either side may end an ongoing care arrangement with thirty days’ written notice. Fixed scope build work may be ended earlier by agreement, with fees due for work completed to that point. On termination we hand over documentation for what was built and remove our access from your systems.
12. Changes and governing law
We may update these terms and will change the date above when we do. Continued use of the website after an update means you accept the revised terms. The law and courts that govern an engagement are stated in its signed agreement. How we handle personal information is described in our privacy policy. Questions go to ibrahim@ghsconsulting.io.